Shopware is an established PHP based ecommerce platform, launched by 2 brothers (Stefan and Sebastian Hamann) in Germany in 2000. The current version is Shopware 6, and there are 2 core paid versions; Professional and Enterprise. There is also an open source free Community edition available. According to, there are around 50,000 ecommerce stores currently using Shopware.

How to Integrate Shopware Ecommerce Order Data with RFM Calc

It is possible to export orders as a CSV file from Shopware, but the export option is not found on the Orders screen as you might expect. Instead in your Shopware admin panel you should go to Settings, then click Import/Export, then click the Export tab and finally select the Default orders profile to generate your CSV export. By default, Shopware uses a semicolon delimiter for CSV exports; RFM Calc supports this no problem, but you can also change the delimiter to a comma by creating a new profile for order exports if you wish. For a comprehensive look at how to export Shopware orders, plus a detailed look at the structure of the CSV generated itself, check out our video guide below:

Generating Advanced Ecommerce Reports for Shopware

After exporting your order CSV file from Shopware, creating a project in RFM Calc and importing your file is incredibly easy. Once imported, you'll be able to generate a vast selection of advanced Shopware reports including:

New vs returning customers
RFM (recency, frequency, monetary) segmentation
Average time (and value) between orders
Customer lifetime value (CLV)
Customer cohort analysis

and a whole lot more besides! To start gaining incredible data insights from your Shopware ecommere store, simply sign up for a free RFM Calc account!

Generate advanced ecommerce reports for Shopware now