|
Max Projects
This is the maximum number of projects you can create. Typically you would create one project per website you're reporting on as projects allow you to store all the required settings and column mappings for that site.
|
1 |
2 |
5 |
10 |
50 |
100 |
|
Max Users per Project
Some plans allow you to add additional users to a project. These users just need a free RFM Calc account and can then view, add and delete reports within that project.
|
1 |
1 |
1 |
3 |
5 |
10 |
|
Max Order Rows
This is the maximum number of rows the CSV order file exported from your ecommerce platform can contain.
|
1,000 |
5,000 |
50,000 |
150,000 |
500,000 |
2,500,000 |
|
Max Queued Reports
This defines how many reports you can queue at any one time in a project. Once you hit this limit, you need to wait for any queued reports to generate before you can schedule more.
|
1 |
1 |
1 |
2 |
3 |
5 |
|
Max Historical Reports
This is the maximum number of historical reports you can store in your account. Reports in accounts on our free plan are automatically deleted after 2 weeks, but for all other plans the reports will remain accessible for as long as the account remains open.
|
Unlimited* |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
|
Revenue by Location Reports
Our revenue by location reports provide interactive map visualisations of sales by country and sales by state/region/province within each country you sell to.
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
New vs Returning Reports
We'll automatically determine who is a new customer and who is a returning customer based on your data, and generate charts and tables to clearly show this.
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Lifetime Revenue Reports
Our report engine will calculate a completely accurate customer lifetime revenue both for all time and also based on the first order month of your customers.
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Cohort Analysis Reports
Our cohort analysis groups customers by first order month, to display an in depth visualisation of exactly when customers return for repeat purchases.
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Time Between Orders Reports
Your report will show you detailed information on the average time (and value change) between orders; for example how long does it take a customer to place their second order after placing their first.
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
RFM Segmentation Reports
Recency, Frequency, Monetary segmentation (known as RFM) is an established marketing technique which enables you to group your customers into segments based on their purchasing behaviour. Our report engine will automatically segment your users and create charts and tables based on this information.
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Add Custom Logo
Some plans allow you to add a custom logo to each project; this is then shown on the first page of any generated reports for that project.
|
No |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Priority Queuing
Paid plan accounts receive priority report scheduling over free accounts.
|
No |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Include Custom Columns
Some plans allow you to report on additional columns in your CSV file, for example Payment Method or Shipping Method. We can then generate various charts and tables with this data which are included on your report.
|
No |
No |
Yes (2) |
Yes (4) |
Yes (6) |
Yes (10) |
|
Download Customer CSV File
This option allows you to download a full CSV file containing all of your customers, with their total spend, orders placed, last order date and other useful metrics. You can then use this data to target these customers accordingly (e.g. you could easily create an email/phone list of your biggest spending customers who haven't purchased for the last 12 months).
|
No |
No |
Yes |
Yes |
Yes |
Yes |
|
Custom RFM Segments
With this option, you can define custom RFM segments for your project based on our automatically calculated RFM boundaries. These custom segments are then included in your report and customer CSV file.
|
No |
No |
No |
Yes (3) |
Yes (6) |
Yes (10) |
FTP Server Integration
With our FTP server integration, you can set up an FTP server connection to directly upload CSV files to our site, vastly reducing the time needed to set up reports for large data sets. We can also automatically save a copy of completed reports and customer CSV files to your FTP server.
|
No |
No |
No |
No |
Yes |
Yes |
|
Monthly Price
|
£0
(= $0.00 / €0.00) |
£9
(~ $10.93 / €10.68) |
£19
(~ $23.07 / €22.55) |
£39
(~ $47.36 / €46.28) |
£179
(~ $217.36 / €212.42) |
£299
(~ $363.08 / €354.82) |
