Volusion is a US based software-as-a-service ecommerce platform solution, originally founded way back in 1999, making it one of the oldest ecommerce platforms in the world. Volusion currently powers over 30,000 ecommerce stores worldwide and in terms of pricing, it's targeted at the mid-market level, although there is a custom Prime plan available for larger businesses.
Volusion does natively support CSV order exports (like all good ecommerce platforms) but it's not via the order screen under Orders then Process Orders as you might expect. Instead (and slightly confusingly), you should go to Inventory and then Import/Export in your Volusion admin panel. Then using the Export From dropdown field, select the Orders table and you can select all the columns (or deselect any you don't want to export) which will then allow you to download a full orders CSV file in your browser. If you need a bit more help on how to export Volusion orders, please see our comprehensive video guide below which demonstrates the full process to download the file, and also takes a deep dive into the structure of a Volusion orders CSV file:
Once you've exported your order CSV from Volusion, you can upload it into RFM Calc in just a few seconds; we'll then be able to generate a massive range of incredible ecommerce data insights including reports for:
Customer lifetime value (CLV)
Customer cohort analysis
RFM (recency, frequency, monetary) segmentation
New vs returning customers
Average time (and value) between orders
and many, many more! To create stunning ecommerce reports for your Volusion store, all you need to do is sign up for a free RFM Calc account today!