EKM is a long standing UK based software-as-a-service ecommerce platform, having been originally launched way back in 2002. According to their website, they currently power around 80,000 ecommerce stores and claim to be the UK's number one online shop provider. In terms of pricing, EKM is pitched at the mid-market level, so more expensive than some very cheap ecommerce platforms but less expensive than a typical enterprise level platform; in essence they target very much the same customer base as Shopify do.

How to Import EKM Ecommerce Data into RFM Calc

EKM natively does not have a CSV export feature built in, which is unusual for modern ecommerce platforms. However, EKM does have a built in feature library where additional plugins can easily be added to your store. Simply visit this section under Features in your EKM admin panel and then install the plugin titled Import / Export System. Once installed, you can use the Export Orders option within your newly installed plugin to export your order CSV file. For more information about exporting EKM orders as a CSV file, and a detailed look in to the structure of an EKM order CSV file, please see our comprehensive video guide below:

EKM Shop Advanced Ecommerce Reports

After installing the Import / Export system on your EKM shop and exporting your full order CSV, you'll then be able to import this file into RFM Calc in seconds, and generate a phenomenal range of valuable ecommerce reports in just a couple of clicks, including reports for:

RFM (recency, frequency, monetary) segmentation
New vs returning customers
Customer cohort analysis
Average time (and value) between orders
Customer lifetime value (CLV)

and plenty more ecommerce reports besides! To easily generate incredible ecommerce insights for your EKM shop, simply sign up for a free RFM Calc account today!

Generate advanced ecommerce reports for EKM now